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Salesforce Master's Programme

Salesforce

Master's Programme

Salesforce is the world’s #1 customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere — so you can keep your customers happy everywhere.

Salesforce is the world’s #1 customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere — so you can keep your customers happy everywhere.
There are no specific prerequisites for joining this Salesforce Developer training course. Anybody can opt for this Salesforce Admin certification. However, prior experience in any CRM software, experience as a developer or administrator will be an added advantage.
Salesforce Master's Programme
Timeline and Prerequisite
6 Months
Course Duration
Salesforce Master's Programme
Curriculum
  • Cloud Computing Introduction
    • Introduction
    • Evolution of Cloud Computing
    • Comparison with other computing technologies
    • Characteristics of Cloud computing
    • Advantages and Disadvantages
    • Classification of Cloud Services
    • PAAS(Platform As A Service)
    • SAAS(Software As A Service)
    • IAAS(Infrastructure As A Service)
  • Identity Confiramtion
    • CRM functionalities, Products of SF, Login to SF page
    • Sales Architecture, Accounts, Contacts, Lead, Cases
  • Customization
    • Create Custom Profiles and Users
    • Custom Objects & Custom Fields & Custom Tabs
    • Customizing Relationships, Formula fields and Rollup summary fields
    • Define Dependent Picklists
    • Customise page Layouts, Records Types
    • Customise Standards related lists
    • Learn About Record Types & Business Processes
    • Use Field Level Security
  • Security & Access
    • Set Organization-Wide Defaults
    • Role Hierarchy, Public Groups, Queues, Permission Sets
    • Sharing Rules
  • Workflow
    • Define Workflow
    • Set up workflow rules
    • Setup workflow tasks & Email Alerts & Field Updates
    • Time dependant workflows
  • Approval Process
    • Plan Approaches using workflow
    • Use the approval wizard – standard vs. jump start
    • Create workflow approvals
  • Introduction to Apex : Apex Language Fundamentals
    • Data Types (Primitive Data Types, sObject Types)
    • Writing Anonymous Blocks with Apex Data Types
    • Use DML Statements
    • Sample Programs using the above concepts
  • Retrieving Records from the Database
    • sObject Relationships
    • SOQL, SOSL, Apex Sharing
    • Sample programs using the above concepts
  • Collections
    • Types of Collections
    • Creating an Apex Class
    • Calling a Class Method
    • Alternative Apex Class Creation
  • Triggers
    • Trigger Events, Trigger Syntax, Trigger Context Variables
    • Context Variable Considerations, Bulk Triggers
    • Sample Programs using above concepts (using maps and sets in the Bulk Triggers)
    • Order of Execution
    • Governor Limits
  • Deployment (Testing Apex):
    • Development overview (Understanding Testing in Apex)
    • Annotations
    • Testing Examples
    • Sample programs using the above concept
  • Batch Apex & Debugging Apex & Apex Scheduler Deploying
    • By using Changes Sets
    • By using Force.com IDE tool
    • By using Force.com Migration tool kit
  • Case & Lead Management
    • Web to cases
    • Web to Leads
    • Case Assignment rules